What support options are available for Azure users?
Microsoft Azure offers a variety of support options tailored to meet the diverse needs of its users. These options include several support plans that cater to different levels of service and expertise. Among the primary support plans are the Basic, Developer, Standard, and Professional Direct plans. The Basic plan provides access to the Microsoft Azure community and online documentation, while the Developer plan is designed for non-production environments and offers access to technical support during business hours.
The Standard plan suits organizations that require technical support 24 hours a day, seven days a week, and includes faster response times. The Professional Direct plan is aimed at enterprises needing comprehensive support with dedicated account management and a higher level of service. Aside from these plans, users can also access self-service resources through the Azure documentation, community forums, and user groups, where they can find answers to common queries and engage with other Azure users. For specific details about services and pricing, it is beneficial to check the Microsoft Azure website.
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