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Can I cancel or modify my shipment?

Asked 2 years ago
Cancellation or modification of a shipment with Medrano Express typically depends on the status of the shipment and the specific terms of service agreed upon at the time of booking. Generally, if a shipment has not yet been picked up or is still in the scheduling phase, customers may have the option to modify the details, such as the delivery address or the timing. However, once the package has been collected or is in transit, changes may become more complicated. It is essential to check the policies regarding cancellations or modifications, as different services may have varying rules. If a customer wishes to proceed with a cancellation or modification, they should act promptly. The best course of action would be to review the terms outlined on Medrano Express's official website for specific guidelines. There, individuals can find more information on how to initiate such changes. It is important to ensure that you are well informed about any potential fees or limitations that may apply. Please visit Medrano Express's current web page for the most up-to-date contact information and detailed service policies.
Answered Jun 22nd 2025

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