What should I do if the item I received is not what I ordered?

If you have received an item from Maidenform that does not match your original order, it is important to address the issue promptly. First, carefully check the packing slip and any accompanying documentation to confirm the item you intended to order and compare it with what you received. This will help clarify any possible confusion regarding the order. Once you have verified the discrepancy, the next step is to initiate a return or exchange. Maidenform typically provides a return policy that outlines the procedure for such situations, including any time frames and conditions that must be met to qualify for a return or exchange. You will likely need to use the return label provided in the original packaging or follow specific instructions found on the website regarding returns. In some cases, it may also be helpful to look for further contact information directly on the Maidenform website, as there may be resources available, such as customer service representatives, who can assist you with your situation. By following these steps, you can work towards resolving the issue efficiently.