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What should I do if I encounter a problem with a course?

Asked 4 months ago
If a user encounters a problem with a course on Lynda.com, it is helpful to take a few steps to resolve the issue. First, the user can check to see if there are any known issues or updates regarding the specific course. This information may be available on the platform's website or community forums. If it is a technical issue, such as difficulty with playback or accessing course materials, the user might try refreshing the browser, clearing the cache, or trying a different device or browser altogether. If the problem persists, the next step would typically involve identifying the specific nature of the issue. For example, if it is a content-related question, users can consider checking for any comments or discussions related to the course to see if others have experienced similar problems. Additionally, users may want to look for FAQs or help sections on Lynda.com that may provide guidance for troubleshooting common issues. Ultimately, for personalized assistance, users may be directed to explore the options for contacting the support team mentioned on the current web page. This can provide a direct approach to resolving any course-related difficulties efficiently.
Answered Aug 6th 2025

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