What should I do if I receive a damaged or defective item?

If a customer receives a damaged or defective item from Levitaonline.com, the first step is to examine the packaging and the product thoroughly to document any visible damage. Taking photographs of the item and its packaging can be helpful for record-keeping and for any claims that may need to be filed. It is advisable to check the specific policies on the Levitaonline.com website regarding returns and exchanges, as they often outline the necessary procedures for reporting damage or defects. Usually, customers are required to initiate a return request within a certain timeframe after receiving the item. This may involve filling out a return form or contacting customer service through the provided channels on the website. The website typically contains information on how to navigate the return process, including details on shipping the item back, possible refunds or replacements, and any necessary documentation to include. It is essential to follow the outlined processes to ensure a smooth resolution. For the most accurate and detailed guidance specific to the situation, reviewing Levitaonline.com will provide the necessary information and instructions regarding returns and exchanges.