What is your policy on defective items?

KJ Sun Protective Clothing is committed to providing high-quality products and customer satisfaction. In the event that a customer receives a defective item, the company typically addresses such situations under its return and exchange policy. Generally, customers are encouraged to review the specific return guidelines available on the current website. It is common for companies like KJ Sunwear to allow returns or exchanges for defective items within a certain time frame after purchase, usually requiring that the product be in its original condition, with tags attached, if applicable. Customers might need to provide proof of purchase, such as a receipt, and the company may ask for details about the defect. The return process can vary, and customers usually have options for receiving a refund or replacement items. For the most accurate and detailed information regarding defective items, it would be advisable for individuals to refer to the company's official website, where they can find all relevant policies outlined clearly.