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How do I request a prescription refill?

Asked 2 years ago
To request a prescription refill at Kaleida Health, patients typically have several options. It is advisable to start by checking the specific procedures that may apply to the healthcare provider who issued the original prescription. In most cases, patients can request a refill by contacting the pharmacy where the prescription was filled, either by phone or through an online portal if such a service is available. Additionally, some healthcare providers may allow patients to request refills directly through their patient portal, where they can log in and submit their request securely. Alternatively, patients may also reach out to their physician's office directly to request the refill as needed. When making a request, it is helpful to have relevant information on hand, including the name of the medication, dosage, and the patient's date of birth to ensure accuracy. For further details on how to request a prescription refill, patients may want to explore the current web page related to Kaleida Health services, as there may be specific contact information or procedures outlined that could assist in the process.
Answered Sep 17th 2025

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