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Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order has been placed on Jomashop.com, the ability to cancel or modify it depends on the processing status at the time of the request. If the order has not yet been shipped, Jomashop may allow for cancellations or modifications. However, if the order is already in the shipping process or has been dispatched, it may not be possible to make changes. Typically, it is advised to act quickly if you wish to cancel or modify an order, as the processing times can be swift. For those looking to make changes to their orders, it may be helpful to check the current web page for updates on their order policy, as it can vary based on different circumstances. In some cases, customers may need to wait until they receive their items and then initiate a return, depending on the company's return policy. Therefore, it is recommended to carefully review the specific details related to order management found on the Jomashop website to better understand your options.
Answered Jul 15th 2025

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