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Can I modify or cancel my order after it has been placed?

Asked 3 months ago
The ability to modify or cancel an order after it has been placed on Jets.com generally depends on the status of the order at the time the request is made. Typically, once an order is submitted, it may enter a processing phase where modifications or cancellations become limited or impossible. It is important to act quickly, as these requests are usually most feasible shortly after the order is created. If a customer wishes to change or cancel their order, they are encouraged to check the official Jets.com customer service policies on their current web page, where they can find specific details related to the order process. This often includes information on timing, possible fees for modifications, or whether the request can be granted at all. There may be an option to return items after they are received if direct modifications or cancellations cannot be accommodated. The return policy outlined on Jets.com can provide guidance on the steps a customer should take for returns, including timelines and conditions. In summary, while modifying or canceling an order may be possible under certain circumstances, it is essential to review the specifics on Jets.com for the most accurate and current information regarding any actions a customer wishes to take after placing an order.
Answered Sep 19th 2025

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