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Can I find customer reviews for products on JD.com?

Asked 4 months ago
Yes, customers can find product reviews on JD.com. The platform features a dedicated section for customer feedback, where users can read written reviews, view star ratings, and see photos submitted by other buyers. This allows potential customers to get a better understanding of the product's quality, performance, and overall satisfaction based on real experiences. To check customer reviews, a user simply needs to visit the specific product page they are interested in. There, they will typically find a "Reviews" or "Customer Feedback" tab that highlights various opinions and ratings from previous purchasers. These reviews can be very helpful in making informed purchasing decisions. Additionally, customers may also filter reviews by ratings or most recent feedback to find the information most relevant to them. It is always a good idea to consider multiple reviews for a balanced view of the product.
Answered Aug 11th 2025

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