What should I do if I receive a damaged or defective product from Isave.com?

If a customer receives a damaged or defective product from Isave.com, the recommended course of action is to promptly review the return policy outlined on the website. Isave.com typically provides specific guidelines related to returning products, and understanding these terms can be very helpful. Customers should examine the conditions under which returns are accepted, the timeframe for initiating a return, and any necessary steps to follow. Generally, it is advisable to take photos of the damaged or defective item to document the issue. This evidence may be required when requesting a return or exchange. Customers should gather all relevant information, such as order numbers and any correspondence regarding the purchase, as this can facilitate the return process. Once equipped with this information, customers can initiate the return procedure as detailed on the Isave.com website. If further assistance is needed, the contact information for customer service is typically available on the current web page. This route will allow for clarification or additional help regarding the specific situation.