What should I do if my order arrives damaged?

If an order from Inkgrabber.com arrives damaged, it is important to take immediate action to address the situation. First, examine the package as soon as you receive it. If you notice any visible damage to the outer packaging, take photographs to document the condition of the box before opening it. Once you open the package, inspect the contents thoroughly for any damage. It is advisable to photograph any damaged items as well, as this can be helpful in resolving the issue. Next, review the return or exchange policy on the Inkgrabber.com website, as it will provide guidelines on how to proceed with a damaged order. Typically, there may be a specific time frame within which you must report the damage to qualify for a replacement or refund. Prepare to provide details about the order number, the specific items affected, and the nature of the damage when reaching out to them. Although I cannot provide direct contact information, you can find further assistance and any necessary forms on the current web page of Inkgrabber.com or in the customer service section. Taking prompt and documented action will help ensure a smooth resolution to your concern.