What should I do in case of a service interruption?

In the event of a service interruption with Infinite Energy (TX), customers are encouraged to take certain steps to ensure their safety and to address the situation effectively. First, it is advisable to check if the interruption is affecting only your residence or if it is a widespread issue. This can often be done by observing neighboring homes or checking local news sources for updates on power outages in the area. If the interruption appears to be isolated to your property, it is best to check your circuit breaker or fuse box to determine if there is a tripped breaker or blown fuse that needs attention. Should the issue continue, or if it is indeed a larger outage, it is important to log the time of the interruption and any other relevant details, which may be useful when reporting the problem. Customers can visit the Infinite Energy (TX) website for further assistance and specific contact information, as there may be an online portal or hotline to report outages and receive updates. It is always prudent to keep a flashlight handy and ensure that any perishable food items are stored appropriately during prolonged outages.