What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item from Golfetail.com, the first step is to carefully review the return and exchange policy provided on their website. Typically, there is a specified time frame within which customers need to report issues related to damaged or defective items. It is important to keep the original packaging, as it may be required for the return process. Once you have familiarized yourself with the policy, take clear photographs of the damaged item and the packaging, if applicable. This visual evidence can be important for your case. Next, you should seek to initiate the return process, which may involve filling out a return request form or contacting customer support through the channels listed on the website. In many cases, Golfetail.com provides clear instructions on how to return items, including information on shipping labels and refund processes. It is advisable to act promptly to ensure that any issues are resolved in a timely manner. Looking on the current web page will provide you with the details you need for effective communication regarding your situation.