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What should I do if my order is incorrect?

Asked 4 months ago
If you find that your order from Gocoffeego.com is incorrect, there are several steps you can take to resolve the issue. First, it is important to review the confirmation email you received when placing your order to ensure that there was no misunderstanding about the items you ordered. Verify the details such as product names, quantities, and any specific options you had selected. Next, if you confirm that there indeed was an error, you will want to locate any return or exchange policy information on Gocoffeego.com, as these policies will provide guidance on how to proceed. It may involve returning the incorrect item and possibly receiving the correct one. Additionally, check the current web page for contact information such as customer service options. There may be support available through email or chat, which can help clarify the steps you need to take. When reaching out, be prepared to provide your order number and details about the error for a quicker resolution. Gocoffeego.com generally aims to address customer issues promptly and efficiently.
Answered Aug 1st 2025

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