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What is your cancellation policy?

Asked 6 months ago
Frankie OnCall has a clear cancellation policy that provides flexibility for customers. Generally, customers can cancel services without incurring additional charges as long as the cancellation is made within a specified time frame prior to the scheduled appointment. This time frame may vary based on the service selected, so it is important for customers to review the specific details listed on the Frankie OnCall website or in the service agreement provided during the booking process. For those who may need to cancel last minute or have questions about potential fees, it is advisable to look for the most current information regarding the cancellation policy on the website. More detailed guidance regarding cancellations, including any applicable fees or conditions, can be found in the terms and conditions section. It is always best to familiarize oneself with the specific policy related to the service being utilized.
Answered Jun 19th 2025

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