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What if I receive the wrong item?

Asked 4 months ago
If a customer receives the wrong item from Flirtcatalog.com, it is important for them to address the situation promptly. First, they should carefully review the order confirmation and the packaging to ensure that there was indeed a mistake. Sometimes, items may be similar in appearance, leading to confusion. If the wrong item is confirmed, customers typically have the option to initiate a return or exchange process. Generally, Flirtcatalog.com provides detailed information on returns and exchanges on their website, which includes the steps to follow in such cases. Customers may find instructions regarding returning the incorrect item, how to receive the correct one, and any applicable time frames for reporting issues. It is advisable to act quickly to ensure smooth processing. Additionally, if customers have further questions or need assistance, the current web page usually contains contact information for customer support. Being proactive in addressing such issues can help ensure a satisfactory resolution.
Answered Jul 30th 2025

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