What is the process for disputing a transaction?

The process for disputing a transaction with First County Bank typically involves several key steps that customers should follow to ensure their concerns are addressed properly. To begin, it is advisable for the customer to review their transaction history and identify the specific charge that they wish to dispute. Once this is established, the customer should gather any relevant information that supports their dispute, such as receipts, correspondence with the merchant, or documentation related to the transaction. Next, the customer should reach out to First County Bank to formally initiate the dispute process. This may involve completing a dispute form or providing a written statement detailing the reasons for the dispute. It is important to include all relevant information when submitting the dispute to facilitate a thorough investigation. Typically, First County Bank will investigate the claim by contacting the merchant involved and will reach out to the customer for any additional information needed during the inquiry. Customers should be aware that there may be specific timeframes for submitting disputes, depending on the nature of the transaction and the terms outlined in their account agreement. For accurate and current details regarding the dispute process, one should consider visiting the First County Bank website, as it may contain updated information and further guidance on how to proceed with a transaction dispute.