What is the procedure for handling damaged goods?

When dealing with damaged goods from Feelgoodstore.com, it is important to follow a few key steps to address the issue effectively. First, customers are encouraged to inspect their items upon receipt. If any product appears to be damaged, it is advisable to take clear photographs of the damaged items as well as the packaging. This documentation can be valuable for claims and evaluations. Next, customers should refer to the terms and conditions available on the Feelgoodstore.com website to understand their options regarding returns or exchanges for damaged goods. Typically, the site includes specific guidance on the timeframe for reporting issues, as well as any forms or processes that need to be followed. Customers can then initiate a return or exchange process, which usually involves filling out a return request form and including the photographs taken earlier. It is essential to follow the instructions provided on the website to ensure that the return is processed smoothly. Lastly, customers may want to keep an eye on their email for any updates regarding their return status. For the most accurate information and guidance, reviewing the relevant page on Feelgoodstore.com can provide the necessary details for handling damaged goods effectively.