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Can I return customized or personalized items?

Asked 2 years ago
Generally, Epicsports.com has specific policies regarding the return of customized or personalized items. Typically, items that have been customized or personalized are not eligible for return or exchange. This is primarily because these products are tailored specifically to the buyer's preferences, and it can be difficult to resell them. However, if the item you received has a defect, or if there was an error in the customization, it is important to review the return policy on the current webpage for information on how to address such issues. Many times, companies like Epicsports.com encourage customers to thoroughly check their orders before finalizing customization options to avoid potential issues. Be sure to verify the details like sizes, colors, and any text before completing your purchase, as this can help minimize the chances of dissatisfaction with the final product. If you have any specific inquiries about your order or the return policy for customized items, consulting the website directly may provide the most accurate and detailed information.
Answered Aug 2nd 2025

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