How can I report a false positive detected by Emsisoft?
To report a false positive detected by Emsisoft, users should provide detailed information regarding the file or application in question. It is important to include the file name, the detection name provided by Emsisoft, and any relevant context about how the file was encountered. Users can typically submit this information through the submission form available on the Emsisoft website. Alongside the submission, attaching the suspected file, if permissible and safe, can assist Emsisoft in their analysis. Users may also want to check the support or help sections of the Emsisoft website for additional guidance on reporting false positives. This ensures that the development team can assess and update their malware definitions accordingly. While helpful resources are available on the Emsisoft website, contacting support directly should be avoided unless absolutely necessary, as the relevant submission forms may suffice for most inquiries.
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