Can I cancel or modify my order after it has been placed?
Asked 2 months ago
Once an order has been placed on Eharlequin.com, there is typically a limited window during which a customer may cancel or modify that order. However, the specifics can vary based on the nature of the order and its current status within the processing system. Generally, if the order is still in the processing stage and has not yet been shipped, it may be possible to make changes or cancel it. This could include adjustments to the items or quantities ordered, or even changing the shipping address if necessary.
Customers are encouraged to check the details on the Eharlequin.com website regarding their specific orders. Frequently, this information can be found in the order confirmation email or in the order history section of the customer's account on the site. If the order has already been processed and shipped, options may be limited. In such instances, initiating a return or exchange process may be the next appropriate step. For precise details and guidance, it is advisable to refer to the relevant sections on Eharlequin.com for the most up-to-date information.
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