What is the process for reporting a defective product?

The process for reporting a defective product to Easton Hockey typically involves several steps. First, it is essential to identify the specific product that exhibits an issue and review any warranty information that may apply. Customers should gather all pertinent details about the defect, including the product model, purchase date, and a description of the issue. Next, it is advisable to visit the current Easton Hockey website where users can find information related to product support and warranty claims. This may include a dedicated section for reporting defects or a customer service contact form. When submitting a report, it is generally recommended to include detailed descriptions as well as any supporting photos if applicable. Easton Hockey aims to resolve such matters efficiently, so providing clear information can assist in expediting the process. Always check the website for the most updated procedures and guidelines for reporting defects.