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How can I cancel or modify my order?

Asked 2 years ago
To cancel or modify an order with EToys.com, it is important to act quickly after placing your order. Typically, once an order is submitted, it enters the processing stage almost immediately. During this time, customers may be able to modify or cancel their order through their account on the EToys.com website. To access this feature, customers should log into their account using their account credentials and navigate to the order history section. Here, they may find options to cancel or request modifications to their order details, such as changing the shipping address or adjusting the items ordered. However, it is essential to note that successes with modifications or cancellations depend on how far along in the processing the order is at the time of the request. If the order has already been shipped, cancellation may no longer be possible, and customers may need to take other steps, such as initiating a return once they receive the shipment. For precise information and up-to-date details, customers are encouraged to look on the current web page of EToys.com for specific instructions pertaining to order management.
Answered Oct 15th 2025

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