What is your return policy?

Diane von Furstenberg has a return policy designed to ensure customers are satisfied with their purchases. Typically, items purchased from DVF can be returned within a specified timeframe, generally 30 days from the date of delivery. Clothing and accessories should be returned in their original condition, meaning they should not have been worn, washed, or altered. It is important for customers to include all original packaging, tags, and any accompanying documents with the return. Customers seeking to return items often need to initiate the return process through the specific procedures outlined on the DVF website. This usually involves filling out a return form or providing information about the order to facilitate the return. In some cases, DVF may provide a pre-paid return shipping label, while in other situations, customers might be responsible for shipping fees associated with returning the merchandise. Refunds typically are processed back to the original payment method within a certain period after the return has been received and inspected. It is always advisable for customers to keep their shipping receipts until they have confirmation that their return has been processed. For the most current information regarding the return policy, including any updates or changes, customers should refer to the detailed return policy section on the DVF website, where they can also find specific instructions tailored to their situation.