What should I do if I lose my EZ Pass transponder?
Asked 4 months ago
If a customer loses their EZ Pass transponder, there are a few important steps they should take. First, the customer should check their home and vehicle thoroughly to ensure that the transponder is indeed missing and not misplaced. If the transponder cannot be found, the customer should log into their EZ Pass account online, where they can report the transponder as lost. This will help prevent any unauthorized use of the lost device.
In addition, the customer may have the option to order a replacement transponder through their account. There may be a fee associated with the replacement, and customers should be aware of any applicable policies regarding lost transponders. It is also a good idea for customers to review their account activity to ensure that there are no unusual charges that might indicate improper use of the lost transponder. For specific instructions and more details, it may be helpful to refer to the current web page for DriveEZMD, as they provide the most accurate and updated information regarding lost transponder procedures.
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