What is your return policy?

Doors4Home offers a return policy that aims to make the return process straightforward for customers. Typically, customers have a period of thirty days from the date of delivery to initiate a return. It is essential for the items to be in their original condition and packaging, as well as to include any accessories or documentation that came with the product. This means that products should not have been installed or used, ensuring they remain in a resalable condition. When initiating a return, customers may be required to provide a proof of purchase, such as an order number or receipt, to facilitate the process. Additionally, customers are responsible for return shipping costs unless the return is due to a defect or an error made by the company. In cases of defective products, Doors4Home generally covers the return shipping costs. It is advisable for customers to check the official website for the most current and specific details regarding the return policy, as there may be variations based on promotional sales or specific product categories. This can provide the necessary guidance to ensure a seamless return experience. Understanding the return policy before making a purchase can help customers feel more confident in their decision and ensure satisfaction with their transactions.