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Are there warranties on your jewelry?

Asked 3 months ago
Design Jewelers typically offers warranties on their jewelry, but the specifics can vary based on the type of item purchased and the materials used. Generally, these warranties cover manufacturing defects and issues that are not related to normal wear and tear. For example, if a gemstone becomes loose or a clasp fails due to faulty workmanship, the warranty is likely to take effect. It is essential to understand that warranties do not usually cover damage caused by mishandling, accidental damage, or any modifications made to the item by individuals or businesses not authorized by Design Jewelers. Customers should always refer to the store's specific warranty policies, as these policies may outline the warranty duration, the procedures for obtaining service, and any exclusions that may apply. Additionally, many jewelry retailers, including Design Jewelers, may offer repair and maintenance services, which can often be accessed even after the warranty period has expired. For more detailed information about the warranty policies that apply to particular jewelry pieces, it may be beneficial for customers to check the relevant section on the Design Jewelers website or the documentation provided at the time of purchase. This way, customers can ensure that they have a clear understanding of the coverage they have for their treasured jewelry items.
Answered Aug 30th 2025

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