Can I return or exchange a product?

DWR.com has a clear return and exchange policy that allows customers to return or exchange a product within a specific timeframe, generally within thirty days of delivery. In order to qualify for a return or exchange, the product must be in its original condition and packaging. It is important to make sure that you have all the original components, including any accessories, manuals, or warranties that came with the item. For furniture and larger items, DWR.com may have specific guidelines regarding returns, especially with regard to custom orders or special items that may not be eligible for return. In many cases, customers will be responsible for return shipping costs, unless the item is damaged or defective upon arrival. For further details on how to initiate a return or exchange, including current shipping policies and any potential fees, it is advisable to carefully review the policy section on the DWR.com website. There you will find the most up-to-date information about returning or exchanging products, as well as instructions for processing your request.