What is the return policy?

Cookies Kids has a comprehensive return policy designed to ensure customer satisfaction while providing a straightforward process for returns and exchanges. Generally, items purchased from Cookieskids.com can be returned within a specified timeframe, typically around thirty days from the date of purchase. It is important for customers to ensure that the items are in their original condition, which usually means unworn, unwashed, and with all original tags attached. Certain items, such as clearance or personalized items, may not be eligible for returns, so it is wise for customers to review the specific terms related to such purchases. To initiate a return, customers may need to follow specific steps outlined on the Cookies Kids website. This may include printing a return label and packing the unwanted items accordingly. Refunds are often processed back to the original payment method used at the time of purchase. Meanwhile, exchanges can typically be made for items of equal value. For the most accurate and detailed information regarding returns, including any recent updates or specific item exclusions, it is advisable to visit the returns section on the Cookies Kids website. This area will provide the latest instructions and guidelines to facilitate a smooth return experience for customers. Enjoy shopping with confidence, knowing that Cookies Kids does offer a system to help manage returns should the need arise.