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What happens to my data if I cancel my Code42 subscription?

Asked 3 months ago
When a user cancels their Code42 subscription, the treatment of their data largely depends on the specific policies in place and the terms agreed upon at the time of subscription. Typically, Code42 provides a certain period during which the data may remain accessible after the cancellation. However, if the account is not reactivated within that period, the data may be deleted permanently. It is essential for users to understand that once the subscription is canceled and depending on the timeframe, there could be significant risks in losing access to their backed-up data. Therefore, it is usually advised that users backup any critical information before the cancellation process is completed. In addition to this, users can refer to the Code42 documentation or the specific terms of service for more detailed information regarding the data retention policy following cancellation. For those looking for particular instructions on managing data before cancelation, the relevant sections of the Code42 website can also be very helpful.
Answered Aug 31st 2025

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