What is the return policy?

The return policy for CJ Home and Office typically allows customers to return items within a specified period after purchase, often within thirty days. It is essential to ensure that the items are in their original condition, including packaging and tags, to qualify for a full refund or exchange. Certain items, such as those that are custom-made, opened, or used, may be ineligible for return, so it is advisable to check the specific guidelines associated with your purchase. To initiate a return, customers generally need to provide proof of purchase, such as a receipt or order confirmation. It is important to follow any instructions outlined on the website regarding the return process, which may include obtaining a return authorization if required. Items should be sent back to the designated return address, and customers are responsible for any shipping fees incurred unless otherwise specified by the return policy. For details on how to return items, including any time-sensitive information, it is best to visit the relevant section of the CJ Home and Office website. Customers can find specific return instructions, eligibility criteria, and any updates related to policy changes. Keeping the original packaging and documentation will aid in facilitating a smooth return process. Always review the most current return policy information directly on the website to ensure compliance with the guidelines in place.