What if my event gets postponed?

If an event you purchased tickets for through Captain Ticket is postponed, the process usually depends on the specific policies set forth by the event organizers and the terms of purchase associated with the tickets. Typically, Captain Ticket strives to provide customers with updated information regarding any changes in event schedules. In many cases, the original tickets may be valid for the new date, allowing attendees to simply plan to attend on this new date without needing to take further action. However, it is important to check the specific details relating to the postponed event. Information about refunds, exchanges, or any necessary steps to confirm attendance at the rescheduled date is typically found on the current web page for Captain Ticket. It is also advisable to keep any communication received regarding the postponement, as this may contain essential information relevant to your tickets. In situations where you may prefer not to attend the rescheduled event, the policies for refunds can vary, so reviewing the terms of your ticket purchase is crucial. It is important to stay informed through the official channels to ensure you are aware of your options and any deadlines that may apply regarding refunds or exchanges.