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What should I do if my order is late?

Asked 2 months ago
If an order placed through CampusFood.com is late, customers can follow a few steps to address the situation. First, it is advisable to check the order status on the CampusFood app or website. Often, the order tracking feature will provide updates regarding any delays. If the status does not clarify the issue, customers should consider reaching out to the restaurant directly, as they may have additional information about the order. In the event that there are still unresolved concerns, customers can look for contact information on the CampusFood website to find assistance. It is essential to provide detailed information about the order, such as the order number, the restaurant name, and the estimated delivery time. This information will help the support team understand the situation more effectively. Additionally, keeping a polite tone when communicating can help yield a better response. Remember that delays can sometimes occur due to factors outside the control of CampusFood.com, such as inclement weather or high demand at specific times.
Answered Oct 13th 2025

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