What should I do if I receive the wrong book?

If a customer receives the wrong book from CampusBookRentals.com, the first step is to verify the order details to confirm that there was indeed an error. Comparing the book received with the order confirmation email can be helpful for this. Once it is confirmed that the wrong book was sent, the customer should refer to the return policy on the website to understand the process for returns and exchanges. This typically involves initiating a return request through the website, which may include printing a shipping label. Customers often have a specific time frame within which they can report such issues, so it is important to act promptly. After following the instructions for return, customers should ship the incorrect book back according to the provided guidelines. Following these steps usually ensures the correct book can be sent out in a timely manner. For the most accurate and detailed information, it is advisable to look on the current web page for specific instructions or any updates regarding the returns process.