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Can I cancel or modify my order?

Asked 2 years ago
Boden USA has specific policies regarding order cancellations and modifications. Generally speaking, customers have a limited window of time to make changes to their orders after they have been placed. If an order is still being processed and has not yet been dispatched, it is often possible to cancel or modify it. However, once an order has been dispatched, it usually cannot be changed or canceled. In order to cancel or modify an order, customers typically need to visit the Boden USA website and navigate to their account settings, where they may find options related to existing orders. If a customer is unable to make a modification or cancellation online, they may find additional avenues for assistance on the customer service section of the website, which may provide relevant information or contact options. It is important for customers to act quickly if they wish to cancel or modify an order, as prompt action usually yields better results. For the most accurate and up-to-date information, customers can always refer to the policies outlined on the Boden USA website.
Answered Jul 18th 2025

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