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What if my package is lost or damaged?

Asked 2 years ago
If a package from Blondette.com is lost or damaged during transit, there are certain steps that can be taken to address the issue. It is typically recommended to first check the tracking information provided at the time of order. This information can often indicate the last known location of the package and whether it has been marked as delivered. If the package is marked as delivered but is not received, it may be advisable to check with neighbors or local delivery services to see if the package was inadvertently misdelivered. For damaged items, it is important to document the condition of the item as soon as it is noticed. Taking photographs and keeping all original packaging can be helpful in resolving the situation. In the case of a lost or damaged package, it is usually suggested to refer to the relevant section of the Blondette.com website for policies related to such occurrences. There you may find guidance on how to report the issue, as well as the necessary steps to initiate a claim or request a replacement. This section typically contains information about customer support and how to reach out for assistance, should one require further help with the situation.
Answered Oct 13th 2025

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