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What should I do if I received the wrong item in my order?

Asked 3 months ago
If an individual receives the wrong item in their order from Bladehq.com, it is important to address the situation promptly. The first step is to carefully review the order confirmation details to ensure that the item received does not match what was ordered. If a discrepancy is confirmed, the next step would be to locate the order number and any relevant information related to the transaction. Bladehq.com typically outlines a return or exchange process on their website, which may include instructions on how to initiate a return for the incorrect item. It is advisable to gather all pertinent information, such as order details and images of the items if necessary. Reviewing the current policies on the Bladehq.com web page will provide further guidance. This ensures that the issue can be resolved efficiently, allowing the individual to receive the correct item as soon as possible.
Answered Sep 11th 2025

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