What is Bikeinn.com's policy on defective items?

Bikeinn.com has a customer-friendly policy regarding defective items to ensure that customers have a satisfactory experience. If an item that you purchased turns out to be defective, you may generally initiate the return process to seek a replacement or refund. Typically, it is necessary to report the defect within a specified time frame after receiving the item. Customers are encouraged to inspect their purchases upon arrival to identify any defects or issues. It is often required to provide detailed information about the defect and, in some cases, photographic evidence may be requested. This helps facilitate the evaluation of the defect and expedites the return process. It is advisable to carefully read the return policy provided on the website as it outlines the specific steps and conditions for returning a defective item. Additionally, the policy may delineate relevant time limits and any conditions that must be met in order to process the return. For the most accurate and updated information regarding the return of defective items, referring to the appropriate section on the current web page is recommended.