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Can I cancel or change my order?

Asked 3 months ago
BigCeramicStore.com typically allows customers to cancel or change their orders, but the ability to do so often depends on the status of the order. If an order has not yet been processed or shipped, there is usually a chance to modify or cancel it. However, once the item has moved into the shipping phase, changes may not be possible. To proceed with a cancellation or modification request, it is recommended to visit the returns or order management section on the website. There, customers can find more detailed guidance on the specific steps to take based on their situation. If any assistance or clarification is needed, referring to the current web page for contact information may also provide additional help. It is always best to act quickly, as the quicker a customer reaches out, the better the chances of accommodating their request before the order is finalized.
Answered Sep 8th 2025

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