What is your return policy?

Bellakoola.com offers a customer-friendly return policy designed to ensure a positive shopping experience. Generally, items purchased from Bellakoola can be returned within a specified period, usually ranging from thirty to ninety days, depending on the type of product. It is important to return items in their original condition, which includes the original packaging, tags, and any accessories that may have come with the product. Customers should also ensure that items have not been used or damaged. To initiate the return process, customers typically need to provide proof of purchase, such as an order number or receipt. This helps to streamline the return and exchange process. Depending on the situation, customers may have the option to receive a refund to their original payment method or to exchange the item for something else available on the Bellakoola platform. Different categories of products may have specific return guidelines or exceptions, particularly items that are considered final sale or have certain hygiene and safety regulations, such as personal care products or undergarments. Therefore, it is always a good practice to review the detailed return policy on the Bellakoola website when making a purchase. Customers can usually find the most accurate and updated information regarding returns and exchanges on the specific page for returns, which is accessible from the website's main navigation or footer. This way, they can ensure a smooth and hassle-free return experience.