What is the process for reporting a lost or stolen debit card?

If a customer has lost their debit card or if it has been stolen, the process for reporting the incident typically involves several straightforward steps to ensure the cardholder's account remains secure. First, the customer should immediately contact the customer service center of BankNewport. The bank's representatives are trained to assist with such matters and will guide the customer through the necessary steps to protect their account. While the specific phone number or contact method may vary, this information can be found on the bank's official website, which is a reliable resource for obtaining current contact details. Once the customer is in touch with a representative, they should inform them that the debit card has been lost or stolen. The representative will likely ask the customer to verify their identity to ensure that they are the legitimate account holder. Following the verification, BankNewport will typically block the lost or stolen debit card to prevent any unauthorized transactions. The customer may then be issued a replacement card, which may take a few days to process and deliver. It is also advisable to review recent account statements for any unauthorized transactions. If there are any suspicious charges, the customer may be instructed on how to dispute them. Furthermore, it is recommended that customers take measures to monitor their accounts regularly for any unusual activity after reporting their card as lost or stolen. In the future, customers may consider setting up alerts that notify them of any card activity. Overall, prompt action is essential in dealing with lost or stolen debit cards to ensure account security.