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What should I do if I lose my boarding pass?

Asked 4 months ago
If a passenger loses their boarding pass while traveling with BMI Regional, there are a few steps that can be taken to resolve the situation. First, it is advisable to check for any emails or messages that may contain a digital copy of the boarding pass, as many airlines now offer mobile boarding passes that can be accessed on a smartphone. If a digital copy is not available, the next step is to visit the airline's check-in desk at the airport. The staff there will be able to assist in reissuing a boarding pass, provided the passenger can show the necessary identification and confirm their flight details. It is important to arrive at the airport with ample time to spare, as this process may take longer depending on the circumstances. Our understanding is that most airlines, including BMI Regional, are experienced in handling such situations, so passengers can expect support from the ground staff. For the most current information regarding procedures or specific inquiries, checking BMI Regional's official website may provide the most accurate guidance.
Answered Aug 19th 2025

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