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Can I return items if I’ve received the wrong order?

Asked 3 months ago
If a customer receives the wrong order from Artistica.com, they typically have the option to return the incorrect items. The return process usually depends on the specific policies outlined by Artistica.com. Generally, it is advisable to carefully review the return policy available on their website to understand the steps involved. Customers are often encouraged to initiate the return within a certain timeframe after receiving the item to ensure a smooth exchange or return process. It may also be necessary to ensure that the items are in their original packaging and condition when returning them. In cases of receiving the wrong items, it is common for companies to cover return shipping costs, but the specific details can vary, so reviewing any relevant guidelines on the website is prudent. For the most accurate and updated information, customers are encouraged to visit Artistica.com and check the return policy or the frequently asked questions section. This way, they can ensure they have the correct information and follow the appropriate steps for returning the items.
Answered Sep 17th 2025

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