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What should I do if I receive the wrong artwork from ArtFuzz?

Asked 3 months ago
If a customer receives the wrong artwork from ArtFuzz, the first step is to carefully review the order confirmation and any related paperwork to verify the details of the purchase. This includes checking the description, size, and any unique identifiers associated with the ordered piece. Once it has been confirmed that the item received does not match the order, the customer should refer to ArtFuzz's return policy, which is often outlined on their website. Generally, the policy will provide guidance on how to initiate a return or exchange. Customers might be advised to take photographs of the received item, as this may be useful during the return process. It is also advisable to package the artwork securely to prevent any damage during return shipping. For the most accurate and specific information regarding returns, customers can look on the current web page for the appropriate contact details or policies related to returns and exchanges.
Answered Sep 8th 2025

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