What is the policy for damaged or defective items from Appleseeds.com?

Appleseeds.com has a clear policy regarding damaged or defective items. If a customer receives an item that is either defective or has been damaged during shipping, they are encouraged to reach out to the company to resolve the issue. Typically, Appleseeds.com offers the option for customers to either request a replacement for the damaged item or to return it for a refund. It is important for customers to inspect their items upon receipt and to report any problems as soon as possible. Generally, for returning damaged or defective products, the customer may need to provide details such as order numbers and photos of the damage, which assist in processing claims more efficiently. Once the return is approved, customers are usually given instructions on how to send the item back. It is advisable for customers to refer to the website's current policies on returns and exchanges for the most accurate and detailed information, as these policies can sometimes vary or change. The specific information regarding this policy can typically be found on the website's customer service page, so a quick visit there may provide additional guidance.