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What should I do if I received a damaged or incorrect item?

Asked 2 years ago
If you receive a damaged or incorrect item from Apparel Deals, it is important to take appropriate steps to resolve the issue. Begin by reviewing the return policy on their website, which often provides detailed information on how to address such situations. Typically, customers are advised to contact customer support within a certain timeframe after receiving the item. This may involve providing details about the order, including your order number and a description of the issue with the item. Additionally, taking clear photographs of the damaged item can be beneficial, as this visual evidence might be requested by customer support to facilitate processing your return or exchange. In the case of an incorrect item, you should similarly notify customer support, ensuring you have your order details handy. The goal is to receive the correct item as promptly as possible. Always remember to check the Apparel Deals website for specific contact methods, as they may vary. By following these steps, you can effectively address the issue and hopefully resolve it to your satisfaction.
Answered Aug 21st 2025

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