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What if the item I received is damaged or defective?

Asked 2 years ago
If a customer receives an item from Alwaysfits.com that is damaged or defective, the usual protocol involves examining the policies outlined on the website regarding returns and exchanges. Alwaysfits.com typically encourages customers to inspect their orders upon arrival and report any issues as soon as possible. Most companies offer a specified window of time during which customers can initiate a return or exchange for damaged or defective items. It is common for customers to be required to provide evidence of the damage, such as photographs, when submitting a request for a return or an exchange. This helps to expedite the process and ensures that the support team can offer the most efficient resolution. Oftentimes, the company may provide specific instructions on how to ship the unwanted item back or how to obtain a replacement. To understand the exact procedures and any potential costs associated with returning or exchanging a damaged or defective item, it is best for customers to refer to the policies listed on the current web page of Alwaysfits.com. Many businesses emphasize a customer-first approach, aiming to resolve such issues satisfactorily. For the most accurate and updated information, visiting their website regularly will be beneficial.
Answered Sep 5th 2025

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