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Can I return or exchange a product if I used a discount code?

Asked 4 months ago
AllerMates generally has a return and exchange policy that allows customers to return or exchange products under certain conditions, even if a discount code was used during the purchase. The key factors influencing the ability to return or exchange an item typically include the condition of the product, whether it was used or opened, and adherence to the stipulated timeframe for returns. It is usually advisable to keep the original packaging and any tags intact, as this can impact the return process. If a product was defective or did not meet expectations due to an error on AllerMates’ part, such situations may also be handled with flexibility in mind. Customers often have the option to check the specific terms and conditions of the return and exchange policy directly on the AllerMates website. There, one can find detailed information regarding eligibility criteria and the procedure for returns or exchanges. This ensures that you have the most accurate and up-to-date information regarding your situation.
Answered Aug 23rd 2025

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