Zions Bank Customer Service

Phone Number & Contact Info

Zions Bank's Best Phone Number

801-844-7000
Calls Customer Service·Most popular Zions Bank number
Q:

How do I talk to a live human at Zions Bank?

A:Most of the time, you are connected directly to a human.
Q:

Does Zions Bank offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Monday. Details
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Zions Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Most of the time, you are connected directly to a human.

What are the hours and when should I call?

Zions Bank operates the call center for this 801-844-7000 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 69 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Zions Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Zions Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Zions Bank is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 69 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Zions Bank

In summation, the best day to call Zions Bank is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Zions Bank staffs the call center well on Wednesday.

Why Customers Call Zions Bank

If you have time to do a bit of reading before you call Zions Bank, we recommend you read over some of our problem-specific articles.

What are the different types of accounts offered by Zions Bank?

Zions Bank provides a wide range of account options to cater to various financial needs. Customers can choose from personal banking accounts such as checking accounts, savings accounts, and money market accounts. Checking accounts offer easy access to funds with features like online banking, debit cards, and check writing. Savings accounts help individuals save for specific goals and earn competitive interest rates. The bank also offers money market accounts that combine the benefits of savings and checking accounts, providing higher interest rates while still allowing limited check-writing capabilities. For businesses, Zions Bank offers business checking accounts, merchant services, and specialized accounts like business savings, money market, and certificate of deposit accounts. With this versatile selection, customers can find the right account to fit their financial requirements.

What are the hours of operation for Zions Bank branches?

Zions Bank branches typically have consistent hours of operation, ensuring convenient access for customers. Most branches are open from Monday to Thursday, starting at 9:00 AM and closing at 5:00 PM. On Fridays, they open at 9:00 AM and close at 6:00 PM, offering extended hours to accommodate busy schedules. Some branches may have altered hours, so it's advisable to check the specific branch's webpage or contact their customer service for accurate information. Digital banking services are accessible 24/7, allowing customers to manage their accounts, transfer funds, and perform various transactions at their convenience. Overall, Zions Bank strives to provide reliable banking services during regular business hours, along with online access to cater to customers' financial needs.

Can I transfer money between Zions Bank accounts?

Yes, transferring money between Zions Bank accounts is possible and convenient. With our secure and user-friendly online banking platform, you can transfer funds easily. Whether you want to move money between your checking and savings accounts, make a loan payment, or transfer funds to a family member or friend, our online banking allows for seamless transfers. You can also set up recurring transfers for recurring payments or savings goals. In addition, Zions Bank provides the option to transfer funds through our mobile banking app or by calling our customer service center. Rest assured that your transfers are secure and can be done quickly, giving you full control over your finances.

Top Zions Bank customer service problems

Click the link above to get answers to just about any Zions Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Zions Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Zions Bank agent. This phone number is Zions Bank's best phone number because 414 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 801-844-7000 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Zions Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Zions Bank has 1 phone number. It's not always clear what is the best way to talk to Zions Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Zions Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Zions Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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